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DISCLAIMER

*The information and material on the Thundering Hooves Equestrian website is of a general educational nature only.

It is not intended to be used as a substitute for professional advice as it is not necessarily complete, up to date or applicable to you personally.
Thundering Hooves Equestrian (including Tracey Daniels) do not accept liability for any injury, loss, damage or expenses incurred by use of any of the Calm Healthy Horses Product range or from reliance on any information either given verbally or derived from this website.

Privacy Policy

Last updated: 24th January 2026

At Thundering Hooves Equestrian, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website or use our equine services and agistment facilities.

1. Information We Collect

We may collect personal and business-related information including:

Owner or client name
Email address, phone number, and postal address
Emergency contact details
Horse details (such as name, age, breed, medical or care information relevant to agistment or services)
Payment or invoicing information (processed securely through third-party providers)
Website usage data (such as pages visited or enquiry submissions)

2. How We Use Your Information

We collect and use information to:

Provide equine services and agistment care
Communicate with clients regarding bookings, care, or emergencies
Maintain accurate records for horse health, safety, and welfare
Process payments and invoices
Respond to enquiries or requests
Improve our services and website

3. Horse Health & Care Information

Any horse-related information provided (including veterinary, feeding, or care instructions) is used solely to ensure appropriate care and safety while your horse is under our supervision.

4. Cookies and Website Analytics

Our website may use cookies or similar technologies to:

Improve functionality and user experience
Understand website traffic and usage patterns

You can disable cookies in your browser settings if you prefer.

5. Sharing of Information

We do not sell or rent your personal information. Information may only be shared:

With veterinarians, farriers, or emergency services when necessary for horse welfare
With payment processors or service providers required to operate our business
When required by law

6. Data Security

We take reasonable steps to protect personal and horse-related information from misuse, loss, or unauthorized access. However, no online transmission or storage system is completely secure.

7. Your Rights

You may request to:

Access the personal information we hold about you
Correct or update your information
Request deletion of your data where legally permitted

To make a request, please contact us using the details below.

8. Children’s Privacy

Our services and website are not directed at children under 13, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Thundering Hooves Equestrian
Email: trace8888@pm.me

Thundering hooves equestrian:
Yarra Valley Vic, Australia
trace8888@pm.me
0459 123 323

Copyright © 2025 Thundering Hooves Equestrian - All Rights Reserved.